Sleep Better Knowing Every $10K Lead is Answered.
When disaster strikes, the first one to answer wins. Ensure it's you with 24/7/365 professional emergency call capture crafted for Restoration & Mitigation Contractors. We extract critical job information, and empower you to deploy your team swiftly, ensuring you're always the first to secure the job!
SEE HOW IT WORKS
When disaster strikes your phone must be ready. Is it?
We ensure you never miss an emergency job 24/7/365
Timing Is Everything
Fire damage, storm emergencies or biohazard clean up don't wait for business hours. A single missed call at 3 AM is a forever lost opportunity. Your team shouldn't lose sleep qualifying calls at 3am, that's our job. Let them focus on the work, not the phone.
Upgrade Your Tech
Traditional answering services are outdated. Give your Office Assistant the tools to help you compete smarter and react faster with no messy workflow to learn. Hold Assistant is your Office Assistant's sidekick. It's practical, powerful and requires no dashboards, or roadmaps.
Grow The Business
Rapid emergency interventions are essential for growth, and maintaining ongoing client relationships are just as crucial. Exceptional call management workflow is vital for these to function seamlessly. At Hold Assistant we help you elevate your customers' experience over the phone while securing every revenue opportunity - without adding an ounce to your workload.
About Us
We Understand Your Industry. We Build for Results.
For restoration and mitigation service providers, every second counts. A missed call often translates to significant property damage, lost revenue, and a frustrated customer. Hold Assistant provides custom-built AI voice agents designed specifically to handle the critical, time-sensitive demands of your industry, ensuring you never miss an opportunity.
Founded by a team with deep roots in the Construction Technology Sector, we've been supporting contractors for over 15 years. Our unique AI agents operate 24/7, acting as an unflappable first point of contact that captures vital information, triages urgency, and dispatches your on-call teams instantly. You focus on the job and we'll handle the intake process with speed and precision
We know that response time is a competitive edge, and reliability is a necessity. Helping you to win more profitable jobs, without any complicated tech setup or jargon is our main priority. Missing calls in emergency service industry can be expensive, let Hold Assistant help you mitigate that loss
Book More Jobs & Reclaim Your Time.
Partner with Hold Assistant to transform your call handling, reduce operational costs, and guarantee rapid, professional response to every emergency. Call today to learn how we can help your business be the reliable lifeline your community needs.
24/7/365 Instant Call Answering
Ensure every single call is answered immediately, day or night, eliminating hold times and lost job opportunities. The AI responds with a calm, human-like voice to reassure distressed callers during high-stress situations.
Emergency Triage & Prioritization
Our agents are trained to identify the type and severity of loss (water, fire, mold, biohazard, storm damage) within seconds. True emergencies are flagged for immediate on-call team alerts, while less urgent inquiries are scheduled for the next business day, optimizing your team's focus.
Automated Information Gathering
The AI efficiently and calmly collects all critical details, including the caller's name, contact information, property location, damage specifics, and insurance carrier information, to streamline the claims process and job documentation..
Instant On-Call Dispatch
Instant On-Call Dispatch: Once an emergency is confirmed and information gathered, the AI system instantly alerts your designated on-call technician or project manager via text or call, ensuring the fastest possible response time to mitigate damage.
Smart Scheduling & Booking
For non-emergency calls, such as estimates or routine questions, our AI books appointments directly into your existing CRM or calendar system (e.g., ServiceTitan, Jobber, Google Calendar), complete with automated confirmations and reminders.
Detailed Call Analytics & Transcription
Access full call transcriptions and analytical data on call volumes, types of incidents, and response times. This provides valuable insights for optimizing resource allocation and improving overall service quality.
Choose A Plan
Capture, Qualify & Convert Every Inbound Call 24/7.
Digital Receptionist
24/7 instant call answering and emergency dispatch via SMS/Email alerts. Focuses on securing the lead immediately.
$495
Monthly
Gathering Lead Data
Intelligent Call Routing / Triage
Real-Time Transcription
Company FAQ Handling
*Manage your inbound traffic and eliminate high-volume, repetitive inquiries.
Most Popular
Lead Qualifier
Everything in Basic Triage, plus lead qualification questions and automatic appointment booking into your calendar.
$895
Monthly
Inbound Lead Qualification
Insurance Intake
Inbound Lead Conversion
Agentic Appointment Scheduling
*Convert inbound inquiries into sales-ready prospects by assessing fit and intent
Operations Assistant
All features in the Lead Qualifier package, plus seamless integration with your job management software (like ServiceTitan or Jobber) for full data logging and automated follow-ups.
$1395
Monthly
CRM Integration
System Actions
Proactive Outreach
Advanced Multilingual Support
*End to end task execution and proactive management of business workflows.
Ready to Stop Missing Opportunities!
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